Frequently asked questions
You set coverage and rules once, collect preferences, then run the optimizer instead of filling the roster cell by cell. You still review and edit before publishing — the time saved is in the first draft, not in skipping judgment.
Yes. Staff can submit shift preferences and time-off. The optimizer treats those as inputs alongside coverage and rules. Planners can still override on the board.
Shift-heavy operations: healthcare, retail, hospitality, contact centers, manufacturing, and similar teams that must mix skills, rest rules, and fairness.
No. It produces a draft. Planners edit, resolve flags, and publish when the roster is right.
You encode the constraints you need (hours, rest, skills, and similar). The optimizer and the planning board try to respect them and flag conflicts. Legal compliance remains your responsibility; ShiftiAI is decision support.